Kryptronic eCommerce Software Update: UPS API Update

An update was issued on May 16, 2024 for Kryptronic eCommerce version 9 and ClickCartPro version 8 (aka EuropaCart). The following update was issued in mini update format for all software versions 8.0.0 through 9.3.0:

- The UPS OnLine Tools integration was updated to support the new UPS API. On June 3, 2024, UPS will begin to require using the new UPS API for all Rating, Tracking and Address Verification requests. The older SOAP API is being decommissioned.

All clients using UPS services must update and reconfigure their UPS connection in order to continue using UPS services.

Update Info for All Clients

All Kryptronic software updates are available for all Kryptronic Managed Hosting Clients, and all Self-Hosted Plan Clients. Access to software updates requires an active plan. All plans include software updates.

All Kryptronic Managed Hosting Clients have had this update applied automatically via our Kryptronic Update Service. If you use UPS, you were notified via email this update was installed. Follow the instructions below to create a UPS App and update your UPS connection.

Self-Hosted clients with older software without an active Kryptronic Self-Hosted Plan should contact the Kryptronic Custom Shop to get on a plan, and to schedule your update installation.

Step 1: Create a New UPS App

1. Access the UPS site at https://www.ups.com/. Log In to your UPS account, or if you do not have a UPS account, Sign Up. Ensure you have a UPS Shipping Account active, with a UPS Shipping Account Number assigned to your account.

2. Access the UPS developer site at https://developer.ups.com/. If you are not logged in, choose to Log In, then access My Apps.

3. On the My Apps page, click Add App, then select 'I want to integrate UPS technology into my business.' for the reason you need API credentials, select your UPS Shipping Account as the account to associate with the App, agree to the terms and conditions and click Next.

4. On the following page, enter your Contact Information, leave the Separate API Integration Owner box unchecked, then click Next.

5. On the next page, enter a name for your app like 'Kryptronic'. For the callback URL, you can enter your main site URL (https://yourdomain.com/index.php), and for 'Products Included In This App' select: Authorization (OAuth), Address Validation, Rating, Time In Transit, and Tracking. Then click 'Save'.

6. You will be presented with a confirmation which displays your Client ID and Client Secret. Save those as they are required to update your UPS connection.

Step 2: Update Your UPS Connection

Be sure you have the update installed before updating your UPS connection! All Kryptronic Managed Hosting Clients, and all Self-Hosted Plan Clients have had the update installed automatically via our Kryptronic Update Service.

Use your Management Interface to access Store / Shipping / UPS OnLine Tools. If you have an active connection, choose to Deactivate your connection. Configure your UPS connection using the Client ID and Client Secret for your App along with your UPS Shipping Account Number.

If you have any issues, please contact the Kryptronic Custom Shop for assistance.

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