Kryptronic eCommerce Software Update: FedEx API Update

An update was issued on August 28, 2024 for Kryptronic eCommerce version 9 and ClickCartPro version 8 (aka EuropaCart). The following update was issued in mini update format for all software versions 8.0.0 through 9.3.0:

- The FedEx Web Services integration was updated to support the new FedEx API. On August 31, 2024, FedEx will require using the new FedEx API for all Tracking requests. At some point in the near future, the new FedEx API will be required for all Rating requests. The older SOAP API is being decommissioned.

All clients using FedEx services must update and reconfigure their FedEx connection in order to continue using FedEx services.

Update Info for All Clients

All Kryptronic software updates are available for all Kryptronic Managed Hosting Clients, and all Self-Hosted Plan Clients. Access to software updates requires an active plan. All plans include software updates.

All Kryptronic Managed Hosting Clients have had this update applied automatically via our Kryptronic Update Service. If you use FedEx, you were notified via email this update was installed. Follow the instructions below to obtain FedEx Rate and Track API credentials and update your FedEx connection.

Self-Hosted clients with older software without an active Kryptronic Self-Hosted Plan should contact the Kryptronic Custom Shop to get on a plan, and to schedule your update installation.

Step 1: Create FedEx Rate and Track API Credentials

1. Visit the FedEx Developer Portal at https://developer.fedex.com/ and login to your account.

2. Choose 'My Projects' from the main menu. If you have not yet created an Organization, you will be prompted to create one. Select 'I work for a company that Ships with FedEx and needs to integrate FedEx APIs', then complete the required company information (name, website, etc).

3. After creating your Organization, choose to 'Add Shipping Accounts' to your Organization. Complete the required information to add your FedEx shipping account to your Organization.

4. Choose 'My Projects' from the main menu. Choose to create a new project. Select 'I work for a company that Ships with FedEx and needs to integrate FedEx APIs'. Select the 'Ship, Rate and other APIs' option, and select the 'Address Verification API', 'Rates and Transit Times API' and 'Freight LTL API'. On the following page, enter 'Kryptronic FedEx Rates' for the Project Name, and choose 'United States' as your Country (used for testing purposes), and leave all other options at their default settings. On the last page, agree to the terms and create your project.

5. After your 'Kryptronic FedEx Rates' project is set up, choose to generate a Production API Key for your project. Use 'Kryptronic FedEx Rates' for the key name, select your shipping account, and create your key. Copy and save the API Key and Secret Key that are generated for you.

6. Choose 'My Projects' from the main menu. Choose to create a new project. Select 'I work for a company that Ships with FedEx and needs to integrate FedEx APIs'. Select the 'Track API' option. On the following page, enter 'Kryptronic FedEx Tracking' for the Project Name, and choose 'United States' as your Country (used for testing purposes), and leave all other options at their default settings. On the last page, agree to the terms and create your project.

7. After your 'Kryptronic FedEx Tracking' project is set up, choose to generate a Production API Key for your project. Use 'Kryptronic FedEx Tracking' for the key name, select your shipping account, and create your key. Copy and save the API Key and Secret Key that are generated for you.

Step 2: Update Your FedEx Connection

Use your Management Interface to access Store / Shipping / FedEx Web Services. Configure your FedEx connection using the Rate and Track API credentials you created, along with your FedEx Shipping Account Number.

FedEx ratings using the new FedEx API use List rates by default. The older SOAP API used Account rates by default. In order to use Account rates, access Store / Component / Settings / FedEx Web Services Settings and turn on FedEx Account Rates.

If you have any issues, please contact the Kryptronic Custom Shop for assistance.

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